To provide eligibility and enrollment assistance for the Community Action Health Centers, Medicaid, CHIP, and Federal Marketplace health insurance programs to uninsured patients or the health center and community residents. The Outreach and Enrollment Worker will conduct in-reach, outreach and education activities to existing health center patients and non-health center patients about affordable insurance options and help them enroll. Will be required to complete up to 30 hours of federal training to obtain consumer assistance certification and will be required to re-certify on an annual basis. Will also be required to complete online training to be certified as a Navigator to enroll patients in My Texas benefits and re-certify as needed.
1.Provide application and renewal assistance for the sliding fee scale and facilitate enrollment in the Community Health Center
2.Provide application and renewal assistance and facilitate enrollment in a health insurance program by providing fair, impartial, and accurate information
3.Maintain knowledge and expertise in eligibility, enrollment, and program specifications of the Community Health Center, Medicaid and CHIP programs and have basic knowledge of the Qualified Plans (QHP)
4.Conduct monthly inreach, outreach and education activities to existing health center patients and community residents to promote awareness about coverage options under Medicaid, CHIP, and the Marketplace
5.Assist with the development of marketing and promotional materials for outreach, application assistance and education activities
6.Provide information and assistance in the applicant’s preferred language and or provide limited-English proficiency applicants with oral and written notices of their rights to receive language assistance services and how to obtain such services
7.Provide referrals for people with questions, complaints, or grievances to any applicable office of health insurance consumer assistance or health insurance ombudsman, or any appropriate state agency or agencies
8.Participate in monthly conference calls and/or supplemental in-person trainings and workshops sponsored by HHSC, TACHC and provide updates to discuss issues, best practices, and modifications or challenges with the online application systems for Medicaid, CHIP, and/or the Federal Marketplace
9.Collect and verify information required for applications and statistical reports, submit reports as required on a timely manner
10.Enter enrollment data into the Community Health Center Practice Management System accurately and in a timely basis
11.Other duties as assigned by supervisor
- High school diploma or GED
- Spanish and English bilingual
- Strong oral and written communication skills
- Ability to work effectively and professionally in a fast-paced environment
- Knowledge of and ability to work and engage with the uninsured , underserved and underrepresented populations
- Must have intermediate computer skills and be able to type 40 wpm
- Must be able to perform multiple tasks simultaneously
- Must have the ability to meet multiple deadlines
- Must be able to make judgement decisions
- Must be able to work closely with others as part of a team
- Working knowledge of the Texas Medicaid Program, CHIP,and the public assistance benefit application
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Community Action Corporation of South Texas
Welcome to Community Action Corporation of South Texas (CACOST)!
CACOST is a private non-profit organization established in 1971 and funded through federal, state and local grants. CACOST currently serves 16 counties via a wide variety of community programs and services. CACOST lives its mission each day, which is to continuously improve the lives of South Texans by providing high quality health care, education, housing and economic opportunities to reduce poverty through services and partnerships.
CACOST is looking for employees who are interested in accomplishing our mission, which can be both rewarding and challenging. We count on our employees to contribute directly to the growth and success of our agency. Because the quality of our staff is the key to our success, we carefully select our new employees. Apply today to join our CACOST family and take pride in being a member of our team.
Company Website: cacost.org
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