Primary Responsibilities
2. Responsible for submitting a designated number of applications on a monthly basis and meeting any other benchmarks as determined by the supervisor to support the achievement of the program goals and objectives.
3. Tracks and reports required data as determined by the supervisor to show progress towards program goals and objectives. The Application Assistance Navigator is responsible for updating all relevant information on a weekly basis using the designated data reporting tool.
4. Responsible for maintaining excellent record keeping and documentation.
5. Implement outreach strategies, including but not limited to attending public events to promote the availability of CACOST’s application assistance services and educate the target population.
6. Develop and maintain collaborative relationships with community partners to support outreach efforts including schools, clinics, and local nonprofit organizations.
7. Responsible for addressing any areas of improvement needed in program implementation as identified by the supervisor’s ongoing monitoring for continuous quality improvement.
8. Responsible for participating in training and professional development which includes onboarding, new hire training, and ongoing individualized professional development to maintain knowledge and expertise in eligibility, enrollment, and program specifications for CHIP, Medicaid, and any other type of state or federally funded program, as assigned.
9. Complete the initial and annual training and certifications required via the Community Partner Website (CPP) to be a Site Navigator within the required timeframe, as specified by the Community Services Coordinator.
10. Responsible for maintaining the confidentiality of client records and adhering to the agency confidentiality policy.
11. Perform all other duties as assigned
Work Experience
- Previous experience assisting vulnerable individuals and families with community resources and services
- Prior experience with CHIP/Medicaid enrollment or other state/federally funded programs
- Prior experience in community outreach/education
- Associate’s degree or sufficient college hours.
- Must complete training and certification required to be a Site Navigator via the Community Partner Program website upon hire.
- Bachelor's degree in social work or a related field.
- Excellent computer skills and knowledge of Microsoft and other software tools;
- Excellent communication and interpersonal skills;
- Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with co-workers at all levels
- Ability to make presentations and/or educate groups of people on available services;
- Ability to maintain confidentiality;
- Ability to learn new tasks quickly and efficiently;
- Strong multitasking skills and ability to meet deadlines.
- Bilingual in English/Spanish
Physical Requirements
If a preliminary offer of employment is extended, a physical will be required before the offer can be accepted.
- Must have a valid driver’s license, reliable transportation, a safe driving record, and be eligible for insurance coverage in the operation of Agency vehicles.
- Must be able to pass a criminal background check and physical examination.
- Able to perform the following physical requirements of the position with or without reasonable accommodation: critical sensory requirements include general vision; specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Hear or listen in the normal range (corrected) and speak and give directions clearly. Able to walk, sit, stand, kneel, crouch, crawl, reach, lift, carry, push, pull or otherwise move objects up to 10 lbs., and occasionally lift and/or move up to 25 pounds.
Welcome to Community Action Corporation of South Texas (CACOST)!
CACOST is a private non-profit organization established in 1971 and funded through federal, state and local grants. CACOST currently serves 16 counties via a wide variety of community programs and services. CACOST lives its mission each day, which is to continuously improve the lives of South Texans by providing high quality health care, education, housing and economic opportunities to reduce poverty through services and partnerships.
CACOST is looking for employees who are interested in accomplishing our mission, which can be both rewarding and challenging. We count on our employees to contribute directly to the growth and success of our agency. Because the quality of our staff is the key to our success, we carefully select our new employees. Apply today to join our CACOST family and take pride in being a member of our team.
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